Self-service takes centre-stage on revamped GOtv website

GOtv has simplified the GOtv website so customers can find everything they need to know about GOtv in one place. From Monday 31 July, the GOtv website (www.gotvafrica.com) will be the one-stop shop to manage GOtv subscriptions and find amazing local and international entertainment and a package to suit customers’ needs!

Highlights of the new-look GOtv website includes:

• GOtv Eazy Self Service now be available on the com homepage, making it easier to find

• A simplified GOtv website which works on both mobile and computer screens

• Activate accounts, resolve issues and check the TV guide from the same destination

• Explore GOtv WOW offers available to loyal customers through an easy-to-find tab

“We recognise that are increasingly mobile customers are constantly looking for a user-friendly and convenient service,” says Kingsley Afful, General Manager, GOtv Ghana. “We have positioned self-service upfront to ensure that our valued customers can now manage their accounts quickly and efficiently and still browse the TV Guide on the same page. This will make the GOtv website user journey easier and more convenient for customers.”

The changes form part of GOtv’s ongoing efforts to improve the services we offer to our customers with much more to come!

Want to avoid the long queues and get Eazy self-service at your fingertips? Visit gotvafrica.com today to see how you can easily fix errors, locate a dealer near you, find answers to frequently asked questions, learn more about your decoder, what packages are on offer and so much more.